Who operates this website

This website is operated by Astros Marketing (Pty) Ltd, 2 Makro Place, Sunnyrock 1401, on behalf of Galloping Naartjie. For purposes of this website, personal information is handled in connection with enquiries about printing, signage, vehicle graphics, marine graphics and related services offered in Durban and across KwaZulu-Natal.

By using this website or submitting information through the contact form, you acknowledge that your information may be processed as set out in this policy, where permitted or required by law.

What information we collect

We collect personal information that is reasonably necessary to respond to enquiries, provide quotes, arrange production discussions, and manage service communication. The information collected depends on what you choose to submit and how you interact with the website.

Name and surname
Company or organisation name, where applicable
Contact details such as email address and telephone number
Town, suburb or service area in KwaZulu-Natal
Details about your signage, print or graphics requirements
Files, images or artwork you provide for quoting or production review
Basic website usage data collected through standard technical logs

We do not intentionally collect personal information from children through this website. If information is submitted in error, we will deal with it in accordance with applicable law.

How we use personal information

Personal information is used only for lawful business purposes connected to enquiries and service delivery. This includes communication before production starts, during installation planning and after completion where follow-up is needed.

To respond to messages sent through the contact form
To prepare and issue quotations on request
To assess artwork, measurements, surfaces and installation needs
To arrange appointments, site visits or collection and delivery details
To keep internal records related to customer requests
To improve website performance, security and basic administration
To comply with legal or regulatory duties where required

We do not sell personal information to third parties. We also do not use submitted information for unrelated marketing without a lawful basis or your consent where consent is required.

Sharing and storage

Your information may be shared only where reasonably necessary to operate the website, process an enquiry or carry out related business functions. This can include trusted service providers involved in hosting, form handling, technical support or administrative processing. Those parties are expected to handle information with appropriate confidentiality and security safeguards.

Information is stored only for as long as needed for the purpose for which it was collected, unless a longer retention period is required or allowed by law. When information is no longer required, it is deleted, destroyed or de-identified as far as reasonably possible.

Cookies and website data

This website may use cookies or similar technologies to support normal site operation, remember basic preferences and gather aggregate usage information. These tools help us understand which pages are used most often and whether the site is functioning properly on mobile and desktop devices.

Essential cookies for site functionality
Analytics or performance data in aggregated form
Security related logs such as browser, IP address and access times

You can usually manage cookies in your browser settings. Disabling some cookies may affect how certain website functions work.

Your rights under POPIA

Subject to POPIA and other applicable laws, you have rights in relation to personal information held about you. These rights are not absolute and may be limited where the law permits, but we will consider each request carefully and respond within a reasonable period.

Request access to personal information we hold about you
Request correction of incomplete, inaccurate or outdated information
Request deletion where retention is no longer necessary or lawful
Object to certain processing where POPIA allows this
Withdraw consent where processing is based on consent
Lodge a complaint with the relevant information regulator if you believe your rights have been infringed

To exercise any of these rights, please use the enquiry form on the contact page and clearly state that your request concerns privacy or personal information.

Security and policy updates

We take reasonable technical and organisational steps to protect personal information against loss, misuse, unauthorised access, disclosure or destruction. No internet transmission or storage system is completely secure, but appropriate safeguards are applied to reduce risk.

This policy may be updated from time to time to reflect legal, operational or website changes. The latest version published on this page will apply from the date it is posted. If you have any questions about this policy or how information is handled, please contact us through the enquiry form on the contact page.

Privacy policy